Welcome to the Service Request Portal

What can you do from here?

This is where you can submit a request for help with anything from problems with your computer, get software help, book a technician to visit you or anything else you need assistance with. Simply click the 'Submit a Request' button above.

You can also contact a technician directly by calling +64 4 2870 7270 or e-mail, whichever works for you.

If you already have a support request logged, enter your 6-digit code below to begin your remote support session.
Otherwise click here to submit a support request.

Technicians can log onto your computer remotely & resolve any issue while you watch from the comfort of your desk. If there's something we cannot fix online, we'll send one of our technicians to you.

If you have already submitted a support request, you can check it's status by clicking 'Check your existing requests'.

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